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Your privacy is important to 1 Financial Marketplace. We have outlined below our privacy promise to keep your information private and secure.
1 Financial Marketplace Privacy Promise for Consumers
While information is the foundation of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at 1 Financial Marketplace. Here is our promise to our clients:
- We will safeguard, according to strict standards of security and confidentiality, any information our clients share with us.
- We will limit the collection and use of client information to the minimum we require to deliver superior service to our clients, which includes advising to our clients about our products, services and other opportunities, and to administer our business.
- We will permit only authorized employees, who are trained in the proper handling of client information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
- We will not reveal client information to any external organization unless we have previously informed the client in disclosures or agreements, have been authorized by the client, or are required by law.
- We will always maintain control over the confidentiality of our client information. We may, however, facilitate relevant offers from reputable companies. These companies are not permitted to retain any client information unless the client has specifically expressed interest in their products or services.
- Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards.
- We will not use or share - internally or externally - personally identifiable medical information for any purpose other than the underwriting or administration of a client's policy, claim or account, or as disclosed to the client when the information is collected, or to which the client consents.
- We will attempt to keep client files complete, up-to-date, and accurate. We will tell our clients how and where to conveniently access their account information (except when we're prohibited by law) and how to notify us about errors which we will promptly correct.
We will continuously assess ourselves to ensure that client privacy is respected. We will conduct our business in a manner that fulfills our Promise in the many nations in which we do business.
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